Full or partial refund
Full or partial refund
After successful card binding or recurring (CoF) payment through the WEBPAY system, depending on the Merchant's chosen acquiring bank, payments take the following statuses:
| Acquiring Bank | Transaction Type | Transaction Status |
|---|---|---|
| "Priorbank" OJSC | Initial Recurring Credential on File | Authorized → Completed Recurrent Authorized → Completed |
| MTBank CJSC "Belagroprombank" OJSC "Sber Bank" OJSC | Initial Recurring | Authorized → Completed |
| "Bank Dabrabyt" OJSC | Initial Recurring Credential on File | Authorized → Completed |
In situations where a full or partial refund needs to be processed, you should use the API (section Managing operations). First, you need to send a request to WEBPAY support at support@webpay.by to gain access to operation management. Depending on the acquiring bank and transaction type, different API requests will be used to process void/refund operations.
| Acquiring Bank | Transaction Type | Request Type | Transaction Status |
|---|---|---|---|
| "Priorbank" OJSC | Initial, Recurring, Credential on File | TransactionCancel (with the amount to be refunded to the cardholder) | Voided |
| MTBank CJSC "Belagroprombank" OJSC "Sber Bank" OJSC | Initial | TransactionCancel (with the amount to be refunded to the cardholder) | Voided |
| MTBank CJSC "Belagroprombank" OJSC "Sber Bank" OJSC | Recurring | TransactionComplete (partial financial completion for the amount to be credited to the Merchant) | Completed |
| MTBank CJSC "Belagroprombank" OJSC "Sber Bank" OJSC | Recurring | TransactionRefund (with the amount to be refunded to the cardholder) | Refund |
| "Bank Dabrabyt" OJSC | Initial, Recurring, Credential on File | TransactionCancel (with the amount to be refunded to the cardholder) | Voided |